Reviews & Testimonials

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best custom lapel pins made in usa

Ruvimbo Wendy Mayhunga
Fairleigh Dickinson Vancouver Campus – Canada

The university I work for wanted to introduce the Pineapple Pin for students in the Hospitality programs and I was tasked with finding a supplier to order the pins from. After doing some research online I stumbled on Pins by Frank’s website and I immediately sent an email to them to inquire about ordering the pins. Marie emailed me immediately and from there we were in constant contact. Marie was able to keep me updated from start to finish. When the pins were finally shipped to me I was overjoyed when I saw the finished product. I will definitely continue to order pins from Pins by Frank! Keep up the great work!

The Lakefront Anchorage Hotel
Angela Marie
Anchorage Alaska, on Facebook

We love buying from Pins by Frank! Thank you for always having the best customer service and quick response time. We’ve been ordering pineapple pins for our employee reward program the past 3 years and have experienced nothing but the best when dealing with your company. Keep up the amazing work and thank you for being a fantastic vendor.

Dingley Village, Australia
Judith Klarenbeek,
Admin Assistant to Marion Harriden – Social Worker 5 STAR on Facebook

When we adopted the Starfish as our logo we went online to try to find lapel pins for our supporters and volunteers. I found Pins by Frank, we have reused their service a few times and always receive the items promptly. With the lovely Marie emailing us with details of shipping and links to paypal invoices. They are a pleasure to do business with.

Park Avenue Catering, Cotati California
Bruce Riezenman reviewed Pins By Frank — 5 stars

I have been working with Marie for many years now. They are quick to respond and send out orders and they stand behind their product. We ordered pewter knife and fork lapel pins for the service staff at our company. Great branding and a great business partner. I highly recommend them! Bruce R, owner, Park Avenue Catering

OTTON A. SUAREZ I Hotel Manager

We are using this pineapple pin to give to guests in our resort as they check-in. We have a program “guest of the day” and a guest is selected by our team at the Front Desk from the many arrivals for that day. They not only receive the pin, but also an upgrade to a higher class guest room, and an amenity delivered to their guest room. The pineapple will help to identify this guest by our staff as they interact with various departments during their stay.

The pineapple is pinned to a card signed by the team members and it includes the story of the pineapple as a sign of hospitality. We had had the card in place for a while, but the pineapple assures the guest is recognized more than just upon arrival to our resort.

Thanks to your product we are able to improve our “guest of the day” program. Also, thank you for your painted pineapple gift and the story. Will find a very prominent place for it to assist as a reminder to our team members.

Thank you Marie,
We have our youngest son getting married next week. We use your small pineapple pins with friends and family as a means of connection, welcome, love, and hospitality.
Not a huge cost, but a simple way to show love and connection to them. We done this for a few years and don’t see it changing. Thank you for your product,

Hi Marie,
The Lapel Flag Pins are a work of art and I am very pleased with them.
I am certain my grandson will be extremely happy to get one and will
wear it proudly.
Carolyn Lawrence | Administration Coordinator

Hi Marie

The pins have arrived and are perfect.

Thank you very much for everything that you have done for us. Both your service and the product are outstanding and we wouldn’t hesitate to purchase from you again in the future and will recommend you to other businesses in our network.

Thank you again.

Lackawanna College, Scranton Pennsylvania

Stephanie Decker, Director, Kiesendahl School of Hospitality

Lackawanna College, located in Scranton, Pennsylvania is catching employees doing something right! Members of the College family are encouraged to award pineapple pins to a member of the administration, staff, faculty or student body caught in an act of hospitality towards another. Everyone checks to see who has pins and how they got them. It has increased the energy and hospitality of the entire College.

Tourism & Hospitality Mgmt.
Program, Director Dept. of Management & Marketing
Fort Hays State University
600 Park Street, Hays, KS 67601

Hi Marie,

I’m sorry I haven’t had a chance to email you. YES, I got the pins and absolutely LOVE them!! Thank you so much! I’ve showed them
off like crazy!

I really appreciate the great service and attention to detail in the final product. I
will definitely contact you for more pins and/or more projects in the future.
Thanks again!
Stacey L. Smith, Ph.D.

Highland Springs is an “Active Adult Retirement Community.”

Hi Marie,

I use them for marketing luncheons. There are about 25 residents that sit at tables and share their experiences with potential residents and then open their apartments to show. I gave them the pins to put on their badge to highlight them as “Resident Ambassadors” throughout the community.

P.S. This is my second order of pineapple pins. Just want to let you know the residents I gave the pins to LOVED them. I also printed the Story of the Pineapple off your website. It was a hit and everyone thought it was so interesting. Thanks!


Our faculty and staff wear their pineapple pins proudly on their lapels. We wouldn’t consider ordering our pins from anyone else but Pins By Frank. Your prompt service and quality work make your company the only choice for us.

Katie Davin, Associate Professor , Director of Hospitality Education

Johnson & Wales University, 8 Abbott Park Place, Providence, RI 02903

Hospitality Club at Schenectady

I was thrilled to get the pins so quickly and even happier I could show my advisor! So far…everyone loves them!! The pictures on your web site do not do them justice! The pins are classy!! THANK YOU!!

I know we will be doing business again! I printed out the rest of the “Pineapple Items” and I’m bringing them to today’s Hospitality Club meeting! Thank you again for all your help!

Sincerely –“a VERY satisfied customer!”
Lisa Ciancetta, President

Hospitality College


I can’t tell you how excited our students are to receive their “pineapple pin”. It creates a sense of belonging within The Hospitality College. Our students wear them proudly to distinguish them from other students. Thanks for being a part of our “hospitality”….

Ann-Marie Weldon, Department Chair
Johnson & Wales University, Charlotte


Hi Marie,

Just want to let you know we are very pleased with our pins, key chains and tie tacs. Also you were very helpful and I appreciate the friendly and efficient service you provided. I will be happy to refer you to my friends and colleagues.
Nancy Fagnano